Conference

Description

Conference lets you join three or more people into a single multi-party audio call. While you are in a Conference, you can use any of the features that would normally be available during a two-party call.

Conditions and Feature Interactions

Up to eight people are allowed in a single conference call.
The System Options form controls the Maximum Parties in a Conference, Maximum CO Trunks in a Conference,and Maximum Trunks (of any Type) in a Conference. A party who tries to join a conference that has reached the maximum number or parties in a conference receives a busy tone.
The maximum number of conferences that a system can accommodate depends upon the number of people in each conference and the platform type as follows:

Platform Type	Maximum Number of Conference Parties
CX II or CXi II	30
MiVoice Business for Industry Standard Server, or MiVoice Business Virtual	600
All other types	64

When the maximum is 64 people, you can have 8 conferences of 8 parties, 21 conferences of 3 parties, or a combination between. When the maximum is 9 people, you can have 3 conferences of 3 parties, 2 conferences of 4 parties, or 1 conference of 8 parties. With 30 maximum participants, you can have 10 conferences of 3 parties, 5 conferences of 6 parties, or any combination in between.

All trunks with the Public Trunk COS option set to "Yes" are recognized as CO trunks and thus subject to the System Options value for Maximum CO Trunks in a Conference.
Any member of a Conference can add another party to the Conference; however, only one party can be added to the Conference at a time.
An ACD Agent who is being Silent Monitored cannot be added to a conference.

NOTE: Each time Record-A-Call is invoked, one three-party conference is consumed.

Programming

Class of Service Options form

Enable Conference Call
(Optional) Set Disable Conference Join Tone to "Yes" to disable the tone that users hear when a conference call is established.
Enable "Public Network to Public Network Connection Allowed" if the user is allowed to release from a Conference that consists of CO trunks only.

System Options form

Enable "Interconnect Checking for Conference Calls" in the if interconnect restrictions are to apply to the Conference.
If you want to conference more than one CO trunk, increase the default value for "Maximum CO Trunks in a Conference".

ONS/OPS Circuits Descriptors form

If applicable, complete the Flash Type (normal), Low Flash Timer, High Flash Timer, and Ground Button fields.

Analog Sets form

If applicable, reference the Circuit Descriptor Number.

Feature Access Codes form

If you intend to use a feature access code in Operation, assign a code to Conference Call.

Device Support

Supported on all devices.

Operation

5001 IP Phone, 5005 IP Phone, 5010 IP Phone, 5020 IP Phone, 5201 IP Phone, 5205 IP Phone, 5207 IP Phone, 5215 IP Phone, 5212 IP Phone, 5215 IP Phone (Dual Mode), 5220 IP Phone and 5220 IP Phone (Dual Mode); 5304 IP Phone, 5312 IP Phone, 5324 IP Phone, 5224 IP Phone, Navigator, 5140 IP Phone, 5240 IP Phone, TeleMatrix 3000IP Phone, and 5560 IPT

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Press Trans/Conf or TRNSF.
Dial the number of the next party.
Wait for an answer.
Press Trans/Conf, Conf, or Conference.

To leave a Conference:

Hang up or press the Cancel phone key .

5320/5320e, 5330/5330e, 5340/5340e, and 5360 IP Phone

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Press .
Dial the number of the next party.
Wait for an answer.
Press .

To leave a Conference:

Hang up.

69xx IP Phones

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Tap the Add User softkey or an Add User programmable key.
Dial the number of the next party.
Wait for an answer.
Tap the Join Calls softkey.

To leave a Conference:

Tap the Leave Call or Hang-up softkey.

2500, 5302 IP Phone

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Press Flash or flash the switchhook.
Dial the number of the next party.
Wait for an answer.
Press Flash or Flash the switchhook.
Dial the Conference Call Feature Access Code.

To Leave a Conference:

Hang up.

Symbol NetVision Phone

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Press Hold.
Press # until Trans/Conf is displayed.
Press SND.
Dial the number of the next party.
Wait for an answer.
Press Trans/Conf.

To leave a Conference:

Press END.

Symbol MiNET Wireless Phone

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Press FCT.
Press down arrow key until Trans/Conf is displayed.
Press Send Key.
Dial the number of the next party.
Wait for an answer.
Press Trans/Conf.

To leave a Conference:

Press End Key.

OpenPhone 27

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Press .
Dial the number of the next party.
Wait for an answer.
Press .

To leave a Conference:

Press .

SpectraLink Wireless Phones

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

Press FCN then press 1.
Dial the number of the next party.
Wait for an answer.
Press FCN then press 1.

To leave a Conference:

Press .